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🏷️ [H1] Return & Refund Policy
At YATRA YAADIAN, our priority is to offer exceptional travel experiences tailored to your dreams. We understand that sometimes plans can change due to unforeseen circumstances, and we aim to make our return and refund process as fair, transparent, and hassle-free as possible. Please read the following policy carefully to understand your rights and responsibilities regarding cancellations, refunds, and rescheduling.
🏷️ [H2] 1. General Policy on Bookings and Cancellations
When you book a travel package, service, or experience with YATRA YAADIAN, it often involves pre-booked accommodations, transportation, guides, and other third-party arrangements.
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🏷️ [1.1] Booking Confirmation: A booking is confirmed only after the receipt of full or partial payment, as per the payment terms of the chosen package or service.
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🏷️ [1.2] Advance Payments: Most packages require an advance deposit to reserve your spot. This advance is usually non-refundable unless stated otherwise.
🏷️ [H2] 2. Cancellations by the Traveler
If you wish to cancel your booking, please notify us in writing (email or official WhatsApp message) as early as possible. The following cancellation charges apply:
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🏷️ [2.1] More than 30 days before the travel date: 80% refund (excluding non-refundable fees like flight bookings or permits)
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🏷️ [2.2] 15–30 days before travel: 50% refund
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🏷️ [2.3] Less than 15 days before travel or no-show: No refund
📌 Note: In certain cases (natural disasters, emergencies, pandemics), we may offer credits instead of refunds, valid for a future trip.
🏷️ [H2] 3. Cancellations by YATRA YAADIAN
In rare instances, we may need to cancel a tour or service due to factors beyond our control:
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🏷️ [3.1] You will be notified as soon as possible.
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🏷️ [3.2] You will be offered:
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A rescheduling option
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An alternative tour of similar value
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A full refund (except for services already utilized)
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🏷️ [H2] 4. Non-Refundable Items & Services
Certain services are non-refundable once booked, including:
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🏷️ [4.1] Domestic or international flight tickets
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🏷️ [4.2] Visa and permit fees
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🏷️ [4.3] Non-refundable hotel bookings
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🏷️ [4.4] Travel insurance
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🏷️ [4.5] Activities from third-party vendors with strict cancellation rules
📌 All non-refundable items will be clearly communicated during the booking process.
🏷️ [H2] 5. Refund Process
Approved refunds will be processed within 7 to 14 working days from the date of cancellation confirmation.
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🏷️ [5.1] Refunds will be credited to the original payment method unless otherwise requested.
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🏷️ [5.2] You will receive a confirmation email or message once processed.
🏷️ [H2] 6. Rescheduling & Travel Credit
We understand that emergencies can arise. If you cannot travel as scheduled:
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🏷️ [6.1] One-time free rescheduling is allowed if requested at least 15 days in advance.
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🏷️ [6.2] Travel credits may be issued instead of refunds and are valid for 12 months.
🏷️ [H2] 7. Disputes & Resolution
For concerns or refund disputes, please contact us:
📧 support@yatrayaadian.com
📞 +91-XXXXXXXXXX
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🏷️ [7.1] Our support team will respond within 24–48 working hours.
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🏷️ [7.2] We aim to resolve all issues fairly and promptly.
✅ YATRA YAADIAN is committed to transparency, fairness, and your peace of mind. Thank you for choosing us for your travel journey.
